Terms of Service
NS Pros — Home Cyber Pro · Effective November 4, 2026
1. The service
Home Cyber Pro is a home cyber security service: protective DNS filtering, kid-safe settings, new-device and suspicious-connection alerts, a daily report, a monthly summary, and a 24-hour AI assistant for scam checks. The price is CA$4.99 per month, billed through Stripe. There is no contract and no minimum term — you can cancel at any time, and the service runs until the end of the month already paid.
2. The setup session
Setup is done in one remote session. You provide a one-time access code, you can watch the whole session, and you can disconnect at any time. Every change we make is logged and can be undone. Setup works on settings only — network and DNS settings, security filters, and system settings. We never open your personal files: no documents, photos, email, messages, or browsing history. If you chose the PC Tune-Up option, it is performed in the same session under the same rules, and you receive a before/after summary.
3. Bank transaction alerts (optional)
If you choose bank alerts, we email you a secure Plaid link and you connect your bank yourself. We never see, receive, or store your bank username or password. Connected accounts are checked 4 times a day, and alerts follow the option you selected (large transactions over the threshold you set, or every transaction). Alerts are information only — they are not financial advice, and a missed or delayed alert does not make us responsible for a transaction.
4. Reports and the AI assistant
Reports summarize what our systems observed on your home network. The AI assistant's answers — including scam checks — can be wrong. Always verify important decisions (payments, contracts, account changes) through the official channel of the company involved.
5. What we cannot promise
Security services reduce risk; no service can prevent every incident. You remain responsible for your own accounts, passwords, and devices. The service is provided "as is". To the extent permitted by law, our total liability for any claim is limited to the fees you paid us in the three months before the claim.
6. Ending the service
You may cancel at any time from your payment link or by emailing us. We may end the service for misuse (for example, using the service to monitor people without their knowledge) with notice to you.
7. Changes and governing law
If these terms change in a way that affects you, we will email you before the change takes effect. These terms are governed by the laws of Nova Scotia and Canada. Questions: ocean1547@gmail.com · +1 902-635-3585.